Operational Audit.
An operational audit looks at how well a department or process works: whether it achieves what it should, at reasonable cost and in reasonable time. We review one function at a time, such as procurement, production, logistics or sales administration, measure it against its goals and good practice, and recommend practical improvements.
Typically 2–4 weeks per department. The size of the department, the data available and access to staff drive the time.
A partner — a chartered accountant or company secretary — from the first call to sign-off.
Based on your situation, and fixed in writing before any work starts.
Is this for you?
- Businesses whose costs or turnaround times are rising without a clear reason
- Companies that grew quickly and whose processes have not kept up
- Owners preparing for an ERP implementation or restructuring
- Management wanting an outside view of one department
What you receive at the end.
- 01Department-wise operational audit report
- 02Current-state process maps
- 03Performance metrics against targets
- 04Prioritised improvement plan
Operational Audit, step by step.
Typically 2–4 weeks per department. The size of the department, the data available and access to staff drive the time.
- 1
Department selection
We agree which departments to cover and the questions management wants answered.
- 2
Process mapping
We document how work actually flows, who does what and where approvals sit.
- 3
Performance measurement
We measure cycle times, costs, error rates and utilisation against targets and comparable practice.
- 4
Root-cause analysis
We trace delays, rework and waste to their causes rather than their symptoms.
- 5
Improvement recommendations
We present findings department by department, with prioritised improvement steps and owners.
What we need from you.
Don't have everything yet? We send a short checklist after the first call and work with what you have.
- Organisation chart and job responsibilities
- Standard operating procedures, if any
- Department-level MIS and KPIs
- Cost and budget data for the departments in scope
- Access to staff for walkthroughs
The fee depends on your situation. After a short call, the partner who will do the work tells you what's involved and gives you a fixed fee in writing — before any work begins.
- Government fees and statutory charges are billed at actuals.
- When you pay — upfront, in stages or on completion — is agreed in writing with the fee.
Questions about Operational Audit.
Ready to discuss Operational Audit?
30-minute confidential call — no proposal, no commitment. A partner will write back within one business day.