E-Commerce Compliance.
Selling through, or running, an online marketplace adds its own compliance: GST collected at source by the operator, income-tax deducted on platform payouts, and consumer-protection duties under the Consumer Protection (E-Commerce) Rules, 2020. We reconcile every settlement, credit and deduction each month, and help platforms keep their tax and regulatory obligations in order.
The first month's reconciliation typically takes two to three weeks, driven by the number of platforms and the amount of past data. After that, monthly work closes within the GST return cycle once settlement reports are available.
A partner — a chartered accountant or company secretary — from the first call to sign-off.
Based on your situation, and fixed in writing before any work starts.
Is this for you?
- Brands and sellers on marketplaces who need payouts, commissions, returns, TCS and TDS reconciled
- E-commerce operators that must collect TCS, file GSTR-8 and deduct TDS on payments to sellers
- Platforms with foreign investment that must stay within the FDI conditions for e-commerce
- Direct-to-consumer brands selling on their own website as well as marketplaces
What you receive at the end.
- 01Platform-wise monthly settlement reconciliation
- 02TCS and TDS credit reconciliation with GST and income-tax records
- 03GSTR-8 and TDS returns, for operators
- 04Checklist against the Consumer Protection (E-Commerce) Rules
- 05Note on FDI conditions for your business model, where relevant
E-Commerce Compliance, step by step.
The first month's reconciliation typically takes two to three weeks, driven by the number of platforms and the amount of past data. After that, monthly work closes within the GST return cycle once settlement reports are available.
- 1
Model and registration review
We confirm whether you act as a seller, an operator or both, and check GST registrations in every state where you hold stock, including marketplace warehouses.
- 2
Settlement reconciliation
We match marketplace settlement reports with orders, returns, commissions, fees and bank receipts, and post them to your books.
- 3
GST TCS and returns
For sellers, we match TCS reported by operators in GSTR-8 with your sales and accept the credit into your cash ledger. For operators, we compute TCS and prepare GSTR-8 and the annual statement.
- 4
Income-tax TDS
We reconcile TDS deducted on your payouts under section 393(1) of the Income-tax Act, 2025 (formerly section 194-O) with your annual tax statement, and compute and file it for operators.
- 5
Regulatory checks
We review seller disclosures, grievance officer and nodal contact details and price displays against the e-commerce rules, and test FDI conditions where you have foreign investors.
What we need from you.
Don't have everything yet? We send a short checklist after the first call and work with what you have.
- Seller or operator agreements with each platform
- Monthly settlement and payout reports from each platform
- Order, return and refund data from your storefront or ERP
- GST registrations, including additional places of business for warehouses
- Bank statements for settlement accounts
- Shareholding details and FDI filings, for platforms with foreign investment
The fee depends on your situation. After a short call, the partner who will do the work tells you what's involved and gives you a fixed fee in writing — before any work begins.
- Government fees and statutory charges are billed at actuals.
- When you pay — upfront, in stages or on completion — is agreed in writing with the fee.
Questions about E-Commerce Compliance.
Ready to discuss E-Commerce Compliance?
30-minute confidential call — no proposal, no commitment. A partner will write back within one business day.